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Bethpage, NY, US, 11714

Brand:  A4
Requisition #:  2466

Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We’re building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.

Job Summary

a4 Media, LLC seeks Engineers to identify, troubleshoot, and resolve customer facing video and broadband issues.


Provide remote support to field technicians during customer home installations. Work with multiple vendors to clearly communicate root cause analysis feedback. Perform vendor and in house code validation for new functionality and bug fixes. Open and close defects identified during monthly release cycle.


Position requires a Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related STEM field, and 3 years of experience with IP networking, performing root-cause analysis and providing resolution options for user issues.  Experience must include a minimum of: 3 years of experience with Python and Unix scripting in the creation of scripts to remediate issues found in product deployments; 3 years of experience with API testing; 3 years of experience using Wireshark and Postman; 2 years of experience with Unix system operations, computer networking and network security;  2 years of experience with Cloud computing with experience in setting up virtualization environments for lab tools and infrastructure; and 2 years of experience with Networking protocol, including RIP, DHCP, DNS and TCP/IP..


Job Location: Bethpage, NY. To apply, submit resume online at and search by job title or enter job ID number 2466.

Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.


 Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.


This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law.  Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $77,686.00  - $124,297.00 /year. The rate/Range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.


Applicants for employment with Altice will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty

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