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Access Tech III- ISP


Georgetown, TX, US, 78626

Brand:  Optimum
Requisition #:  2054

Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We’re building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve. 

Job Summary

Access Tech III- Inside Plant is focused on development and maintenance of digital and analog headend and hub equipment.


  • Design and construct multiple program transport stream (MPTS) streams from various sources that include constant bit rate (CBR) Encoding, variable bit rate (VBR) Encoding, and Multi Decrypt Satellite Receivers.
  • Perform tasks of high complexity relating to the installation and service/troubleshooting (problem analysis), and configuration of various digital and analog headend, and hub equipment (cable, digital, and telephony).
  • Test and analyze ASI (Asynchronous Serial Interface) and IP (Internet Protocol) transport streams, demonstrate full understanding of master headend (MHE) redundancy systems, including architecture of ASI and IP master transport rings both within the Digital Headend and throughout Service Areas.
  • Maintain ASI and IP streams constructed from various sources, including CBR Encoding, VBR Encoding, and MultiDecrypt Satellite Receivers off air receive video processors.
  • Provision equipment as needed, (QAM devices, Imux, Multiplexers, Encoders, Decoders, transcoders (ACE), Mentor, Path1, digital content manager (DCM) and RF gateway QAM (RFGW)) ensuring adequate inventory, and maintaining equipment repair and inventory records.
  • Communicate with other departments regarding technical problems and issues to ensure that they are addressed in a timely and complete manner.


  • Technical school, equivalent college courses, or on the job experience.
  • Minimum 6 months of success as an Access I Technician and Access II Technician and in good standing.
  • SCTE Broadband Telecom Specialist Exam certification or equivalent.
  • Demonstrated knowledge of all ISP test equipment including Analog and QAM spectrum analyzers, optical time-domain reflectometer (OTDR), digital, etc.
  • Subject matter expert regarding community antenna television (CATV) system design and operational parameters as well as high speed data/voice over internet protocol (HSD/VOIP) service related equipment.
  • Complete understanding of State and Federal Communications Commission (FCC) regulations pertaining to CATV.
  • Ability to work flexible work hours, including evenings, weekends, holidays, and overtime as required as well as 24 hours standby when needed.
  • Clean and valid Driver's License with ability to travel to other work locations as necessary.

Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.


Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.


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Nearest Major Market: Austin

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