Remote Replenishment Representative


Hawthorne, NY, US, 10532

Brand:  Optimum
Requisition #:  1120

Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We’re building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.

Job Summary

Under minimal supervision, this position will perform all tasks of the Remote Replenishment Representative in an exemplary manner and take on limited higher-level tasks including, leading work efforts of other grades, utilizing oracle inventory control system, performing all tasks relating to receiving, storing and distributing materials within the replenishment area, issue converters and other equipment, validate inventory and/or standard issue accuracy, assisting supervisor with technician check-in including cash handling procedures, and for performing various administrative duties of the highest complexity relating to any and all remote replenishment activities, and at applicable locations, possess a thorough working knowledge of Cabledata's billing systems and its interface with the Oracle inventory control system. This position will require leading and training other employees in various tasks as deemed necessary by the supervisor.


  • Responsible for performing physical tasks and leading other employees in accomplishing the following tasks associated with the distributing and receiving of materials within the remote replenishment area, including but not limited to the loading or unloading, storing and issuing of materials and consumer devices to technicians, and validating inventory/standard issue accuracy on a daily basis.
  • Responsible for producing and maintaining daily, weekly, and monthly performance reports, as required, for the supervisor's review and follow up.
  • Responsible for meeting company standards pertaining to the quantity and quality of work performed on an ongoing basis.
  • Responsible for performing all work-related tasks in a manner that is in compliance with all Company policies and procedures.
  • Responsible for assisting the field service supervisor with the technician check-in process.
  • Responsible for performing administrative tasks of a high complexity through the use of appropriate company documentation relating to all remote replenishment activities and for ensuring documentation is completed in a full and accurate manner.
  • Responsible for ensuring all work-related tasks are performed in a manner that is in compliance with all Company and OSHA safety rules and regulations and all applicable laws.
  • Responsible for monitoring inventory/standard issue levels and the transfer of material between sites or initiating requests for additional material.
  • Performs such additional duties and assignments, as the Field Service supervisor and/or manager may deem necessary.
  • Ensure accurate material transaction/tracking processing including material issues, reverse logistics, and inter-organizational transfers.
  • Identify and resolve all discrepancies in material transactions.
  • Maintain a clean and professional appearance at all times, and dress in the company approved and supplied uniforms.
  • Is in 100% compliance with all safety practices and procedures.


  • A successful candidate preferably will have a minimum of 3 years' experience and demonstrated the ability to perform all duties and responsibilities as described in the Logistics Operations Person or similar position description in an exemplary level.
  • Core Competencies: Ability to work as a team member of a dedicated staff which fulfills the company's daily demand for material. Ability to lift and manipulate a variety of shaped items that weigh a minimum of 60 pounds, to use hand tools and operate all tools and equipment in a safe and responsible manner. This position requires a High School diploma or equivalent and the ability to read and write in English and perform, with a high degree of proficiency, basic mathematical calculations. Must possess valid driver's license. Must possess OSHA certification for operation of material handling equipment, i.e., forklift, electric jack, etc.
  • Technical Skills and Competence: Operate material handling equipment such as a warehouse forklift and hand-truck with proficiency. Ability to operate with proficiency, a computer terminal with multiple software applications including Oracle for inventory control purposes, bar-coding, and all Microsoft office applications, including excel and word, as required. At the applicable location, must be proficient with Cabledata billing system.
  • Organizational Awareness: Ability to work flexible hours, including evenings, weekends, holidays and overtime as required. Ability to interface and communicate effectively within the Field Service group and with other Company functional groups. Ability to adapt to and work at multiple locations on a rotational basis, if needed.
  • Motivating Others: Ability to create successful working relationships with internal and external groups and organizations, including leading and training of other employees. Strong oral and written communication skills.

Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is 15.38 / hour. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

Applicants for employment with Altice will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

Nearest Major Market: White Plains
Nearest Secondary Market: New York City