Advanced Technician - ISP Installation


Lindenhurst, NY, US, 11757

Brand:  Lightpath
Requisition #:  1024

Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings, With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath’s continued focus on network excellence and a “customer first” service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve.

Job Summary

Performs all work unsupervised and at a high-level for the installation and support of Lightpath Telecommunication equipment located in Head-Ends throughout the NY footprint. Area of responsibility will be NYC, Long Island and Brooklyn.  Exceptional understanding of service and troubleshooting equipment and associated data and power wiring (to include but not limited to fiber, copper, coax) at head-end locations.  Ensures that company technical requirements are followed, and satisfaction is achieved for all aspects of the installation and/or service.  Has thorough understanding of Ethernet, IP, VOIP, Video, TDM and SONET principals.  Strong communication skills required in order to communicate effectively with co-workers, peers, vendors and management.


  • Assemble, Configure and install electronic components supporting Ethernet, TDM, SONET, IP, and VOIP protocols at head end locations throughout NYMA area.
  • Provision and configure electronic devices per Design Layout Record (DLR) using the latest Methods & Procedures. 
  • Provision, Test and turn up all circuit types as per current Lightpath B2B testing procedures and Methods & Procedures.
  • Connect AC or DC power to electronic components and verify backup power functionality.
  • Install proper grounding of equipment isolating ground cables from power and signal cables
  • Assigned special projects and high profile orders in order to meet an excellent customer service experience and meets customer’s needs.
  • Responsible for accurate data entry into various databases within the Lightpath software suite. Including all applicable testing results.
  • Ability to work flexible hours, including evenings, weekends, holidays and overtime and on-call rotation as required


  • Thorough understanding of all phases of network installation, including Ethernet, DWDM, CWDM, Ethernet, SIP, TDM, HFC modem, WAN/LAN and TCP/IP applications Thorough
  • Thorough knowledge of legacy SONET & TDM protocols such as, T1, T3, OC3, OC12, OC48 and OC192 desirable.
  • Strong experience and knowledge with advanced test sets (VeEx TX300, TX320, and UX400) (Leader Video Generator LT4400) Optical DATA analyzers, Fiber Optic Light meters. AC and DC power meters.
  • Proficient knowledge of Microsoft Excel, Word, PowerPoint, and Outlook email.
  • Excellent written and oral communication skills
  • Excellent analytical, problem solving, troubleshooting and conflict resolution skills.

Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law.  This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty