Intern - IT Operations Support

Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath’s continued focus on network excellence and a “customer first” service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve.

We’re looking for interns who are eager to learn, contribute, and grow in a collaborative environment. As an intern, you’ll have the opportunity to:

• Work closely with team members on meaningful projects that drive results.
• Collaborate across departments, gaining exposure to different areas of the business.
• Explore and apply AI tools and technologies as part of project work and problem-solving.
• Be an active part of a supportive, team-oriented culture.
• Contribute fresh ideas and take ownership of tasks that make an impact.

Job Function

We are seeking a motivated and technically curious intern to support our IT Operations team. This internship offers hands-on experience across infrastructure and application administration, providing exposure to virtual environments, Linux systems, enterprise applications, and network technologies. The ideal candidate will assist in maintaining and optimizing IT systems while learning from experienced professionals in a dynamic and fast-paced environment.

Duties and Responsibilities

• Assist in managing virtual machines and supporting Linux/Windows server environments.
• Perform basic application administration tasks such as user account setup and troubleshooting.
• Support system monitoring and help identify performance issues.
• Participate in small-scale infrastructure and application projects.
• Document technical procedures and assist with issue resolution.
• Gain exposure to scripting, automation, and network fundamentals.

Qualifications/Requirements

• Entering senior year of an undergraduate program or be recent graduates of an undergraduate or master’s program in Computer Science, Information Technology, or a related field.
• Candidates must be local to one of our office locations. Bethpage NY, NYC, Golden CO, Wakefield MA, White Plains NY.
• Basic understanding of virtualization platforms (e.g., Nutanix, VMware, Hyper-V).
• Familiarity with Linux and Windows operating systems and command-line operations.
• Exposure to database technologies (Oracle, MySQL, SQL Server) and basic SQL query writing is a plus.
• Interest in learning about IT infrastructure, systems management, and enterprise applications.
• Basic understanding of scripting or programming (e.g., Python, Shell, JavaScript, XML) is a plus.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication abilities.
• Ability to work collaboratively in a team environment and adapt to changing priorities.

Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. 

Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law.  This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $18.00- $20.00/hour. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.