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Intern

Location: 

Bethpage, NY, US, 11714

Brand:  Optimum
Requisition #:  10505

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! 

 

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.

 

If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!

 

We are Optimum!

Job Summary

Altice USA (NYSE: ATUS) is one of the largest broadband communications and video services providers in the United States, delivering broadband, video, mobile, proprietary content and advertising services to approximately 4.5 million residential and business customers across 21 states through its Optimum brand. The Company operates Optimum Media, an advanced advertising and data business, which provides audience-based, multiscreen advertising solutions to local, regional and national businesses and advertising clients. Altice USA also operates News 12, which is focused on delivering best-in-class hyperlocal news content.

 

From multi-gig-speed broadband and ultra-HD video, to digital advertising solutions, local news and voice offerings, we are making connections possible around the country – to businesses, to consumers, to communities, to schools, to hospitals, and everyone in between.

 

As an intern on the Product Management team, the Product Manager is responsible for leading projects focused on the strategy, lifecycle management, and management of value added services, which is a subset of products within the B2C product portfolio, which includes broadband Internet service, voice/home phone and video. This role is accountable for delivering comprehensive and innovative solutions that attract new customer relationships and retain our current subscribers.

Responsibilities

  • Maximize the business value of the value added services products and portfolio to grow new customer relationships and/or maintain existing customers. This position will have a focus on the company’s smart home portfolio, service products and Bango partnership, which provides billing on behalf of services for Optimum with some of our entertainment partners.
  • Provide business success by meeting user needs through the continual planning and execution of product solutions, and have a market-driven focus to provide long-term, sustainable, and profitable business.
  • Serve as the customer advocate for both products and the organization to drive strategy and bring products to market with an effective product-market fit – the right product delivered at the right time to the right customer.
  • Successfully deliver upon operational, customer experience and financial KPIs and manage the lifecycle of product features.
  • Research technological developments and trends, and competitor strengths and weaknesses.
  • Understand what the customer needs and how to create new products that meets those needs. Validates products through customer interviews, prototypes, and beta tests.
  • Partner with cross-functional teams to execute the operational details of each product launch/change identified in the project plan, as defined in the launch process document.
  • Help identify potential communication challenges associated with Product initiatives to establish the appropriate messaging and ensure that Care, Retail and Sales Reps are appropriately informed.

Qualifications

  • Strong analytical, problem solving and time management skills
  • Proven ability to manage multiple projects and initiatives and work cross-functionally
  • Strong understanding of business fundamentals of a product and market (like share gains, profitability, addressable market)
  • Strong business acumen and desire for exposure to many functional areas, including product management, business development, vendor relationship management, product marketing, and marketing
  • Ability to manage operating expenses against established budgets
  • Demonstrated ability to facilitate communications and projects across cross functional teams
  • Exceptional interpersonal/people skills including verbal and written communications skills, including listening and presentation skills
  • Engineering background and/or technical expertise in technology not required but appreciated
  • Advanced knowledge of business to consumer telecommunications products and technologies with product management and/or product development not required but appreciated
  • Experience with Broadband, internet access products and services or smart home products and services not required but appreciated; solid understanding of broadband access technologies, Wi-Fi and wireless technologies, home automation/IoT or home security not required but appreciated

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

 

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. 

 

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

 

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

 

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

 

Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

 

 

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $25.00 / hour. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.


Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty

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