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Manager, Site Reliability Engineer IP Network

Location: 

Bethpage, NY, US, 11714

Brand:  Optimum
Requisition #:  10213

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

 

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.

 

If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!

 

We are Optimum!

Job Summary

The Site Reliability Engineering (SRE) Manager IP Network leads a team of engineers focused on enhancing the reliability, scalability, and operational efficiency of IP-based network systems. This role bridges traditional network engineering with modern software-driven reliability practices. The ideal candidate brings experience managing hybrid teams responsible for core routing, peering, edge architecture, and traffic engineering, while embedding site reliability principles across the IP infrastructure.

As the IP SRE Manager, you’ll drive incident response strategies, promote proactive automation to reduce manual interventions, and work closely with architecture and NOC teams to ensure seamless service availability across backbone and access layers. You will also oversee the implementation of observability platforms, capacity planning frameworks, and infrastructure as code to modernize network operations.
 

Responsibilities

  • Lead a cross-functional team of SREs focused on IP transport, edge, and core networking.
  • Define and monitor Service Level Objectives (SLOs), SLAs, and Error Budgets for IP services.
  • Oversee complex incident response and postmortem processes for network outages or performance degradations.
  • Foster a culture of continuous improvement, automation, and technical excellence.
  • Collaborate with network architects and platform teams to guide resilient system design.
  • Introduce observability enhancements to monitor routing health, latency, jitter, and packet loss.
  • Drive automation for provisioning, configuration validation, and traffic rerouting (BGP, OSPF, MPLS).
  • Support infrastructure modernization (IPv6 adoption, segment routing, SDN transitions).
  • Mentor engineers and lead hiring, performance reviews, and career development paths.
  • Maintain compliance with security standards and operational governance across IP infrastructure.
     

Qualifications

  • Bachelor’s degree in Telecommunications, Computer Science, Electrical Engineering or equivalent (Master’s preferred).
  • 7+ years of experience in IP network engineering or site reliability.
  • 3+ years in a technical leadership or people management position.
  • Proven track record managing high-scale IP/MPLS backbones and service provider networks.
  • Experience supporting services such as BNG, CGNAT, L2VPN, L3VPN, and multicast over IP.
  • Familiarity with cloud-native networking and SDN/NFV architectures (preferred).

Technical Expertise

  • Understanding of core routing protocols (BGP, OSPF, IS-IS, MPLS, RSVP).
  • Hands-on experience with backbone and edge routers (Cisco, Juniper, Nokia, Arista).
  • Strong familiarity with network automation frameworks (Ansible, Netconf/YANG, Python).
  • Skilled in monitoring tools and telemetry platforms (ThousandEyes, Prometheus, SNMP traps, Flow tools).
  • Experience in traffic engineering, peering policy management, and failover strategies.
  • Cloud networking (VPCs, Direct Connect, Transit Gateway) is a plus.
  • Strong troubleshooting skills using packet capture, route analysis, and telemetry correlation tools.


Leadership & Communications

  • Ability to lead distributed teams and drive complex network reliability programs.
  • Excellent communication, collaboration, and cross-functional influence skills.
  • Strong problem-solving mindset with a focus on reducing MTTR and improving operational KPIs.
  • Experience managing on-call rotations and conducting operational readiness reviews.

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

 

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. 

 

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

 

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.

 

Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. 

 

Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

 

This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $133,661.00 - $219,586.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. 
 
 
 
 
Pay is competitive and based on a number of job-related factors, including skills and experience. 
The starting pay rate/range at time of hire for this position in [Enter State Manually] is $133,661.00 - $219,586.00 / year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.


Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty

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