Senior Software Developer

Job Summary

We are seeking a highly skilled and self-driven Senior Automation & Infrastructure Engineer to join our dynamic and forward-thinking team. This role is at the heart of transforming how we manage, monitor, and automate our operational and network environments, with a focus on reducing detection and restoration times, enhancing customer experience, and delivering high-impact automation across our NOC (Network Operations Center) and infrastructure platforms.

If you're passionate about infrastructure-as-code, systems engineering, and working across software and network layers to build scalable solutions — we’d love to hear from you.

Responsibilities

Infrastructure Automation & Development

• Design, build, and maintain backend services and automation pipelines to support network operations and service infrastructure.
• Write scalable, testable, and maintainable code using Python, Go, or Java.
• Build APIs and tooling that integrate with infrastructure components (e.g., DHCP, DNS, RADIUS, CMTSs).

System Administration & Platform Engineering

• Serve as a subject matter expert in Linux system administration, including service configuration, process monitoring, and hardening.
• Build and maintain CI/CD pipelines and infrastructure automation using Git, Ansible, and related tools.
• Support system-level observability through log ingestion (e.g., syslog), metrics (e.g., Prometheus/Grafana), and event triggers.

Network Operations & DOCSIS Expertise

• Analyze and automate responses to events generated by DOCSIS plant infrastructure, cable modems, and CMTS systems.
• Assist in parsing and interpreting SNMP traps, syslogs, and DOCSIS TLVs to support proactive network monitoring.
• Work closely with IP Engineering and NOC to improve MTTR and optimize incident response.

Solution Architecture & Prototyping

• Collaborate with platform architects and engineering leads to help define infrastructure strategy and reference architectures.
• Support and prototype emerging technologies and platforms including:
  • Kafka for streaming telemetry and event processing
  • Kubernetes for container orchestration and deployment
  • Other distributed technologies (e.g., Flink, Redis, PostgreSQL, Vault)
• Contribute to architectural evaluations, tool comparisons, and proof-of-concept implementations

Qualifications

Education & Experience

• Bachelor's degree in Computer Science, Network Engineering, or a related technical field, or equivalent work experience.
• 5–8+ years of professional experience in software engineering or systems engineering roles.
• Hands-on experience supporting Tier 2 or Tier 3 service provider environments is strongly preferred.

Technical Skills

• Proficient in at least one major programming language (Python, Java, or Go).
• Advanced Unix/Linux system administration (RedHat/CentOS/Alma preferred).
• Deep understanding of TCP/IP, SNMP, syslog, DHCP, DNS, and other service provider protocols.
• Experience with DOCSIS protocols, including modem provisioning, CMTS interaction, and event diagnostics.
• Familiarity with monitoring and observability tools (e.g., Grafana, Prometheus, Splunk).
• Experience with Kafka or other event streaming tools a plus.

Professional Skills

• Strong problem-solving and debugging skills across software and network layers.
• Excellent communication and documentation skills.
• Ability to mentor junior developers and contribute to a collaborative engineering culture.

Why Join Us?

Work in a high-impact, fast-paced environment shaping the future of network operations.

Contribute to meaningful solutions that directly improve service reliability and customer experience.

Be part of a collaborative, forward-thinking team leveraging cutting-edge tools and practices.