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Sr Business Operations Analyst


Bethpage, NY, US, 11714

Brand:  Altice USA
Requisition #:  3764

Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We’re building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.

Job Summary

The Senior Business Operations Analyst will report to the Senior Director Business Operations. This position serves as the primary nexus to stakeholder groups. They have intimate knowledge of a specific operating area of the organization and are given authority to prioritize analyses, coordinate work products and represent the entirety of the organization in key forums. Majority of the work products they produce will not be productionized in nature; most recurring reporting, data modeling/engineering, and ML will be conducted by requisite teams in the organization but will be leveraged by the Fast Analytics teams, as necessary.


  • Integrates closely into the day-to-day of the functional areas, sitting in the ELT member's staff meeting where they will serve as an active participant.
  • Intimate knowledge of a specific operating area of the organization and are given authority to prioritize analyses, coordinate work products and represent the entirety of the organization in key forums.
  • Monitors a detailed operating scorecard for their respective area that is automated and provides anomaly detection for outliers in key business metrics.
  • Diagnoses key deviations for expected performance and provides deep-dive analyses in support of answering the business questions/needs.
  • Coordinates with leaders across the company to collect and synthesize driver and insights information and identify business performance improvement opportunities through: KPI deep dives, customer interaction analysis and assigned task forces.
  • Prepares and presents executive-level analysis of data findings, including creating stories using PowerPoint to translate analytical results for an audience of business executives.
  • Communicates data nuances and insights to all levels of the company in a clear and concise manner.


  • Requires 3-5 years of experience with a bachelor's degree in software engineering, mathematics, economics, or related field. Master’s degree preferred.
  • Demonstrated expertise performing data analytics utilizing Tableau, MicroStrategy, Excel, Word, and PowerPoint.
  • Conducts multiple tasks in parallel. May serve as a technical lead for these tasks among more junior team members.
  • Requires little guidance or supervision for straight-forward tasks. Requires some supervision for complex tasks.
  • Excellent interpersonal skills, including ability to work as part of a team.
  • Strong attention to detail and organizational skills.
  • Demonstrated ability to work in a fast-paced environment and to perform well under pressure while handling multiple tasks, and ability to work a flexible schedule.

Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.


 Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.


This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law.  Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $75,750.00  - $121,199.00 / year. The rate/Range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.  


Applicants for employment with Altice will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty

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