Field Technician - Outside Plant Maintenance V
Bishop, CA, US, 93514
Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We’re building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.
Job Summary
Under general supervision the Field Technician (BBT) V repairs and maintains the fiber and coaxial transport and distribution cable services including residential and business video, data, telephone, and security. As needed supports repair and maintenance of headend electronics and critical infrastructure equipment. Performs troubleshooting from the headend to the customer's electronic devices. Supports and mentors lower-level technicians and fulfills service and installation as needed to exceed customer needs.
Responsibilities
- Coaches and mentors other technical operations team members
- Fulfills demand maintenance and preventive maintenance by troubleshooting and repairing the transport, trunk, and distribution networks from the Master Telecommunication Center (headend) to customer's electronic devices
- Maintains a unity gain network
- Fulfills FCC-required network tests
- Serves as a mentor to other team members, providing instruction, support, and direction
- Performs all duties of Broadband Technician I, II, III and IV as necessary
- Troubleshoots and repairs the distribution network from headend to customer's electronic devices
- Maintains network integrity through preventive maintenance
- Resolves issues at installation and on scheduled service call from customer’s electronic devices to tap
Qualifications
- High school diploma or equivalent
- Appropriate valid driver’s license and driving record within Company standards. Ability to obtain current DOT (Department of Transportation) medical card and valid CDL (Commercial Driver’s License) where applicable; must comply with all applicable DOT requirements
- Qualified to obtain all necessary licenses required by the state in which he/she is installing and/or servicing security services (if applicable).
- Ability to comprehend and operate appropriate testing equipment (e.g., signal level meters, ohm meters)
- Vision ability: close vision, peripheral vision, and ability to adjust focus; ability to differentiate between different sizes and colors of wires
- Hand and finger dexterity to carry and to use tools and equipment as necessary
- Ability to work while standing 50 - 70% of the time
- Ability to safely lift 75 pounds
- Ability to carry, climb and operate extension ladder, (approx. 28 ft high and 75 pounds). - Accommodation with 50-pound maximum lifting is available.
- BDS & BTS certification preferred
- Fiber repair and troubleshooting experience
- Experience working with ISP or “Hot Hands” for ISP
- Experience and/or knowledge of OSP Construction tasks
Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $55,073.00 - $90,477.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Applicants for employment with Altice will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Nearest Major Market: Bishop