Regional Fiber Planner

Job Summary

Provides systems engineering support for Altice Fiber Networks. Ensures Altice Fiber Networks will support the level of service and feature sets expected by our customers.  Ensures all fiber documentation is accessible, organized, and understandable.

Responsibilities

• Lead in the coordination of all restoration activity for all groups. Ensures that any fiber outage is contained to the shortest time duration possible by implementing proper analytical skills, and technical skill sets of the staff are utilized to their maximum potential.
• Plans and oversees all projects including overseeing contractor activity. 
• Completes all planned system maintenance related to fiber in a timely manner within the approved overnight maintenance windows. Oversee of overnight staff to ensure timely completion. 
• Prepares necessary reports. Monitor reports for control of activities, schedules and costs. Collect, analyze and summarize information and trends. 
• Ensure compliance with company Service Level Agreements (SLA) to achieve company performance objectives. Oversee Contractor labor to company SLA and ensure customer satisfaction goals are met.  
• Review coordinate ACP process for all service affecting activity. 
• Has advanced knowledge of all safety practices and procedures and ensures they are followed. 
• Assist in development and deployment of technology advances. Responsible for the deployment, implementation, and maintenance of fiber related monitoring systems.
• Participates in special projects and performs other duties as assigned. 

Qualifications

• College degree or equivalent work experience.  
• Minimum two years engineering experience.  
• Must have current, working knowledge of Fiber optic principles, both theory and practical - Fiber optic design and architecture - Fiber optic splicing, including use of splitters and filters - Fiber optic test equipment.  
• Proven ability to build working relationships in cross-functional working groups.  
• Must have excellent analytical and problem-solving skills.  
• Effective oral and written communication skills, including an ability to present and discuss technical, functional, and managerial information clearly and concisely.  
• Must be proficient in use of standard computer hardware and software systems such as Microsoft Excel, Microsoft Visio, Google Earth, database, and CAD programs.     
• Preferred Experience - Experience with testing, troubleshooting, and splicing fiber optic cables and equipment; Leadership experience.