Construction Manager
Elmsford, NY, US, 10523 Wakefield, MA, US, 01880
Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings, With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath’s continued focus on network excellence and a “customer first” service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve.
Job Summary
The Manager, Construction leads a team of Construction Managers in the on-time and on-budget completion of telecommunications infrastructure construction projects. The Manager is responsible for the daily oversight of a team of Construction Managers and is the first line of escalation for customers. The Manager, Construction must be able to analyze data and metrics to ensure the team is performing at peak productivity.
Scope
Mentor, train, develop and manage a team of Construction Managers focused on the timely installation of telecommunications infrastructure in urban and/or rural environments. The Manager must be able to maximize team efficiency to enable it to function in a high growth, high demand environment. The Manager must be able to collect and interpret performance metrics and use that data to improve processes and maximize efficiency.
Responsibilities
The Manager, Construction must possess an in-depth knowledge and understanding of the outside and inside plant construction process for fiber optic cable and wireless infrastructure in urban and/or rural environments. The Manager, Construction must also be able to motivate, mentor train and develop a team of CM’s that operate in a hybrid working environment. Proven customer relationship skills, strong organizational skills and fanatical commitment to customer satisfaction are a must for the role. The Manger, Construction will have front line responsibility for a team performing the following functions:
- Assemble detailed and accurate cost estimates for upcoming construction projects
- Administrate the project budget: ensuring visibility and accountability to on-budget performance throughout the project life cycle
- Prepare detailed scopes of work and follow company processes for bids and vendor awards.
- Establish project timeline and oversee daily activities of vendor and/or internal resources to deliver on-time performance for our customers
- Ensure project visibility is sufficient through diligent application of company systems and tools such as Oracle and Netcracker
- Demonstrate superior customer service skills; maintaining the highest standard of professionalism at all customer facing meetings, surveys, inspections, etc…
- Support the ROW team in the timely acquisition of municipal and utility licenses and permits.
- Ensure the timely processing of project documentation in accordance with all internal policies and procedures: PO’s, Invoices, as-builts, etc…
- Secure any Certificates of Insurance required from vendors.
- Provide regular accurate updates on construction status to key internal stakeholders, customers, and within Lightpath systems and tolls such as Netcracker or a GIS based system
- Participate in network maintenance and repair activities as required
- Other duties as required
Qualifications
- Minimum HS graduate, some college preferred
- Basic PC skills required: Word, Excel, Outlook, etc…
- Minimum (approx.) 10 years’ experience in OSP/ISP telecommunications construction with at least 2 years in a supervisory role
- Demonstrated ability to read and interpret construction prints
- Thorough knowledge of construction practices and procedures as well as knowledge of fiber optic materials and practices.
- Understanding of local municipal / utility licensing and permitting requirements a plus
- Experience with GIS systems a plus
- Must have a valid driver’s license in the state of their residence.
- The Manager must have a thorough knowledge of fiber and network design and be capable of making field modifications to engineering work orders as required to meet changing customer requests.
Compensation - Pay range at time of posting
$110,000 - $125,000
Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Nearest Major Market: White Plains
Nearest Secondary Market: New York City