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Manager Trigger & Site Optimizations


Long Island City, NY, US, 11101 Plano, TX, US, 75024

Brand:  Optimum
Requisition #:  5122

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! 


We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.


If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!


We are Optimum!

Job Summary

Lead a team to drive overall eComm sales site operations and optimizations
Analyze site traffic for trends, use patterns to identify and quantify customer behavior and make recommendations to improve user experience and maximize conversion rates. 
Develop comprehensive testing framework and 
Identify and propose high impact testing opportunities based on data, session replay tools, or voice of customer (VOC) feedback and help prioritize based on impact customer and business needs.
Utilize tools to identify customer experience impacts and performance metrics to proactively track, attribute, and identify opportunities to improve Optimum’s site performance
Monitor key performance indicators and develop a robust testing framework to help measure cross-functional efforts in a quantitative way
Partner closely with key stakeholders to optimize performance-driven growth. Provide recommendations for improvements to achieve business goals
Connect high value customer journey missions from shopper to conversion 
Govern the testing pipeline from ideation to production, and deliver insights that improve the overall performance of the testing program
Work with Sales, Marketing, Media, Designers, Product Managers, Engineers and UX researchers to prioritize testing opportunities in a fast-paced, rapidly changing environment
Build business cases around key initiatives to help define digital roadmap.
Implement testing methodologies to enhance performance and drive innovation.
Stay informed about search engine algorithms and industry best practices to maintain a competitive edge.


  • Managing and optimizing online sales channel
  • Analyzing e-commerce data and metrics to identify opportunities for growth and improvement
  • Collaborating with cross-functional teams, such as marketing, sales, and product development, to ensure consistent messaging and branding across all channels
  • Staying up-to-date with trends and innovations in e-commerce, and making recommendations for improvement



  • Bachelor degree or above, majoring in marketing, business, engineering or related field
  • At least 5 years of working experience in data science and/or e-commerce testing track, and have a good business sense in e-commerce; product analysis is preferred
  • 3 years of people management experience preferred
  • Deep understanding of digital sales & marketing analytics and experience developing measurement 
  • strategies to evaluate outcomes of online experiments
  • Proven track-record designing online experiments that deliver customer insights and actionable results; ability to recommend experiment set up, including A/B/n vs. Multi-variate
  • Proficiency in using Adobe Analytics and Adobe Target or other experimentation and A/B testing platforms
  • Insightful data sense and rigorous logical mindset, capable of providing systematic approach to solve business problems

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.


If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. 


All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.


We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.


Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.


​This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law.  Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $102,816.00  - $168,912.00 / year. The rate/Range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.


Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City

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