Staff Analyst
Long Island City, NY, US, 11101
Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We’re building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.
Job Summary
Become a driving force in the transformation of video content analytics and join Altice USA to help craft the next chapter of customer engagement and retention. As a Staff Analyst, reporting to the VP of Growth Analytics, you will play a pivotal in refining our understanding of customer interactions and engagement with Altice USA's content. You’ll dive deep into data-driven analytics, uncovering key insights that inform our content strategy, ensuring optimal engagement and customer retention. You’ll collaborate with a diverse team of experts, leveraging statistics, analytics, and machine learning technologies to help understand, quantify, and predict the relationships between our customers and our content.
Responsibilities
- Data Analytics: Leverage data to create dashboards and reporting
- Drive ecommerce funnel growth and optimize journey through analysis of our customer behavior
- Understand opportunities in the upper funnel by evaluating our media mix model
- Evaluate performance of tactics, treatment, offer and channel to drive customer growth
- Customer Segmentation: Develop segmentation, classification, and statistical analyses to measure the impact of carriage to CLV among different sets of customers
- Collaboration: Work hand-in-hand with the Data Warehousing, Data Science, Media/ Marketing and other Digital teams to transform data insights into actionable strategies
- Insights: Leverage the latest in cloud technologies to amplify your analytical depth, especially focused on applied machine learning
Qualifications
- Education: Bachelor’s degree in Economics, Statistics, Computer Science, Engineering, or related field
- Industry: 5+ years in a data or analytics role, preferably within video content, media, or technology sectors
- Technical: Expertise in SQL is a must, coupled with proficiency in Python or R
- Experience working in a cloud data environment, with proven experience leveraging cloud technologies within analytics, machine learning, and data engineering, and experience correlating multiple data sets across different reporting assets
- Growth: Growth mindset and mentally primed to take on challenges and adopt effective problem-solving strategies
- Organizational Mastery: Strong personal organizational and time management skills, ability to work under tight deadlines and ensure quality reporting
Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $115,224.00 - $184,358.00 / year. The rate/Range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
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Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City