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Accounts Receivable Cash Application Analyst


Plano, TX, US, 75024

Brand:  A4
Requisition #:  3723

Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We’re building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.

Job Summary

The a4 Customer Success Team includes Account Management, Media Planning, Creative Services and Accounts Receivable. Collaboratively, a4's Customer Success is focused on three primary objectives: Provide a great customer experience for our internal sales teams and external clients, Work side by side with sales to foster and build positive relationships with our customers, Ensure our customers' expectations are exceeded and they value us as a trusted partner.


The Cash Application Analyst is responsible for completion of timely and accurate application of customer payments received through bank lockbox, ACH, Wire, Credit Card or other methods to customer invoices, performing cash transfers between systems, balancing entries and weekly/monthly reporting to accounting. Identifying cash received for appropriate application to customer account or GL account. The Cash Application Analyst will ensure that cash is researched and processed timely and accurately

Identifies cash receipts for appropriate application to customer account or GL account

Research all exceptions related to Cash Application Specialist entries

Ensures cash receipts are processed accurately and timely with strict adherence to daily, weekly and monthly timelines

Maintain files of payments and support in a logical system for storage and retrieval

Takes additional steps to identify payments when necessary and ensure balancing daily to the detailed bank report

Daily and Monthly reporting for cash applications as well as billing

Processing necessary adjustments and refunds

Interact frequently with internal departments (i.e., Treasury, Billing, Collections, Accounting, etc.) for the purpose of resolving outstanding issues

Demonstrate patience and overall courteous behavior when working with internal and external customers

Ability to adapt to constantly changing environments & priorities

Able to manage multiple tasks simultaneously to completion with sound business judgement

Performs related duties and special projects as assigned


  • 3 to 5 years relevant work experience in Cash Application position (B2B)
  • Knowledgeable in the order to cash environment
  • Knowledgeable in General Accounting
  • Strong analytical and problem-solving skills
  • Ability to effectively elicit/provide information to and from appropriate individuals, including, but not limited to Managers, Sales, Co-workers and Clients
  • Detail-oriented with excellent time management skills
  • Ability to work independently and as part of a team
  • Intermediate to Advanced Excel Skills

Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.


Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.


Applicants for employment with Altice will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

Nearest Major Market: Plano
Nearest Secondary Market: Dallas

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