Billing & Cash App Manager (70001292)

Job Summary

This position will be responsible for managing the daily Credit/Collections functions and supervising a team of Collectors. They will manage credit risk, delinquent accounts for payment and prepare related reports. They will report directly to the Sr. Director of Billing, Credit & Collections.

Responsibilities

• Actively review, maintain and improve upon Credit and Collections workflows, audit requirements and SOX flows.
• Analyze credit applications and financial reports for risk management.
• Maintain Credit files with current credit reports and other required documentation.
• Recommend credit limit adjustments by evaluating customer records, activity and payment history.
• Maintain aging at an acceptable level in line with company objectives by following corporate credit policies.
• Hire/Train/Mentor a team of credit & collections analysts.
• Monitor credit queue and review and approve orders timely.
• Lead in collections of an assigned portfolio by working closely with Sales and contacting customers to ensure prompt payment of all invoices.
• Updating management of past due accounts .
• Resolve invoice and statement issues.
• Maintain strong effective working relationships with Sales and Ops teams .
• Process accounts with an outside collection agency.
• Recommend action on delinquent accounts by analyzing payment practices of client.
• Prepare special aging reports by analyzing and summarizing account information.

Qualifications

• At least five (5) years of experience working in credit and collections, with experience in B2B
• Financial or Business degree strongly preferred with a focus on Accounting
• Team oriented, problem solver who takes ownership of their work
• Excellent verbal and written communication skills
• Personable and positive demeanor with the ability to interact professionally with all levels
• Other accounting duties may be assigned, based on business requirements
• Compliance programs/systems/software
• Organizational skills, with ability to manage competing priorities
• Strong computer skills including Microsoft Excel and Word