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Warehouse Associate


Rocky Mount, NC, US, 27801

Brand:  Optimum
Requisition #:  3073

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! 


We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.


If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!


We are Optimum!

Job Summary

Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We're building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve. We're not the only ones who have seen it; we've recently been recognized by Forbes as one of America's Best Employers as well as by the Human Rights Campaign, DiversityInc Magazine, and Cablefax for our diversity & inclusion program.Under limited supervision of the Logistics Supervisor, responsible for providing logistics support including picking, packing, assembly, sorting, shipping, and receiving of orders to meet productivity and quality goals. Assists with forecasting and requisition of serialized and non-serialized materials. Efficient in convertor staging and cleaning and screening processes.


  • Unloads, receives, stores, packages, loads, and ships inventory items (e.g., cable converter boxes, broadband modems, fiber cable, installation kit accessories, network system hardware, telephones and accessories for business telephony). This includes materials from vendors, distribution centers, depots, and retail stores.
  • Prepare, maintain and file proper forms for material movement and transactions.
  • Completes all necessary receiving and shipping transaction for accuracy. Tracks the movement of inventory items from the time items arrive to the warehouse to the time they are shipped.
  • Records daily movement of inventory through the warehouse.
  • Participates in the training of any Logistics Specialist I.
  • Participates in periodic warehouse inventory and cycle counts by making and verifying inventory counts as well as investigating discrepancies. Orders, receives, stores, and maintains warehouse supplies.
  • Responsible for proper vehicle operation including thorough pre/post-trips and record keeping.
  • Responsible for safe, efficient, and accurate delivery of material and equipment
  • Receives material and equipment from suppliers and maintains inventory control.
  • Issues supplies to field personnel.
  • Responsible for upkeep, preventive maintenance and calibration of vehicles, forklift, tools and warehouse facilities.
  • Prepare damaged & scrap materials for off-site return shipping and repair.
  • Clean, screen, and test bench customer premise equipment and power cords.
  • Reconfigure / stage converters.
  • Package kits for customer orders and bulk packaging of single inventory items for contractors or other warehouses.
  • Forklift operation in according to safety protocol procedures including but not limited to daily checks, preventive maintenance and calibrations.
  • Transports inventory occasionally to other warehouses or to customer locations using company vehicles.
  • Performs additional logistics and warehouse operational duties as necessary.


  • Possess and maintains a valid driver license
  • Ability to lift a minimum of 50 pounds
  • Standing for prolonged periods of time
  • Ability to prioritize and organize effectively
  • Knowledge of basic mathematics and electronics
  • Skill in using a Windows-based computer
  • Ability to work independently and with others
  • Ability to comply with all Company implemented safety procedures
  • Ability to use any equipment in a safe manner as it pertains to job
  • Skill in using small hand tools
  • Ability to operate a vehicle and forklift in a safe and responsible manner
  • Ability to stand, walk, bend, kneel, crouch or crawl.
  • Maintain regular attendance for hours assigned.

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.


If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. 


All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.


We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.


Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. 


Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

Nearest Major Market: Raleigh
Nearest Secondary Market: Rocky Mount

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