Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We're building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve. We're not the only ones who have seen it; we've recently been recognized by Forbes as one of America's Best Employers as well as by the Human Rights Campaign, DiversityInc Magazine, and Cablefax for our diversity & inclusion program.
Access Technician I is responsible for providing first level technical support across Video, DOCSIS and Critical Infrastructure systems including, set-up and operation of cable modem termination systems, cable modems, and basic networking equipment, maintenance and adjustments of document video carrier levels, audio video ratio, depth of modulation, and audio deviation as well as management of optical splice patch panels, optical couplers, and appropriate optical connector handling and cleaning procedures.
Qualifications / Requirements